Student Health Services strives to support your mental health needs 24/7.  In an effort to further support student mental health, Washington University school of medicine is introducing the modern counseling solution, an on-demand mental health support.  NexGen is a FREE and CONFIDENTIAL benefit provided to help you and your immediate family members overcome your personal challenges and emotional stressors.

Program Summary

NexGen provides confidential, professional assistance free to full-time enrolled students and their family members to help resolve problems that are affecting their personal life or school performance. The program is managed by ENI, a nationally known professional consulting firm specializing in SAP services.

Students can contact 24/7 to arrange a confidential appointment with a licensed specialist. NexGen specialists have professional training and expertise in a wide range of issues such as academic problems, eating disorders, health coaching, credit problems, adjusting to school, marriage, family problems, alcohol and drug abuse, emotional and psychological concerns, financial difficulties, stress and much more. Work/life specialists are also available for assistance with Life Services, such as legal, financial, childcare, elder care, pet care and other of life’s daily challenges.

  • Immediate Connection to a Mental Health Professional
  • Mental health counseling for issues like depression, anxiety, grief, stress, and work related challenges
  • up to 6 sessions of counseling for each unique issue, every year
  • Access to free in-person, telephonic, or video sessions with a counselor based on the challenge you are experiencing

There are three ways to connect with a Mental Health Professional, powered by ENI:

Text or Call: 1.800.327.2255 – Direct 24/7 access to a consultant, who will answer your questions and refer you to a counselor or other resources.

On-line: Click the “Register On-line” tab below and enter the company ID: 8591

Register on-line

Download the NexGenEAP mobile App: Enter Company ID: 8591

GET THE APP from Google Play

GET THE APP from apple store

Learn More (PDF brochure):

Washington University NexGen Student Assistance Member Guide

ENI Wellness

ENI Virtual Concierge

ENI Legal Financial FAQs

NexGen – Modern Counseling – WUSTL