Emergency services

In the case of an emergency, proceed to the Barnes-Jewish Emergency Department, or contact the Emergency Department at 314-362-9123. Do not follow the procedures below in an emergency situation.

Non-life threatening medical concern

For those with medical concerns or health problems that cannot wait until the health service is open:

LiveHealth is a 24/7, virtual care service to address common concerns that can be safely diagnosed and treated remotely. This valuable support is available for urgent medical concerns outside of regular hours, including weekends and holidays. If you have a medical issue that cannot wait until Student Health Services (SHS) reopens, you can contact LiveHealth at 1-888-548-3432. Please note, there is a $20.00 fee for this service.

Get round-the-clock Peace of mind

24/7 Nurseline has you covered anytime, anywhere by calling 800-337-4770

For inquiries during business hours, please email Studenthealthservice@wusm.wustl.edu or call 314-362-3523

Routine calls

All routine calls should be directed to the Student Health Services office at (314) 362-3523.

  • Appointment requests or changes – option #1
  • Medication refills – option #2
  • Nursing staff – option #3
  • Benefits/copay questions – option #4

These types of calls will be returned the next business day.